About Us

About Riley Grove

Welcome to Riley Grove, your trusted destination for high-quality products and a secure online shopping experience.

Riley Grove is an independent online retail business dedicated to providing customers with carefully selected products at fair and transparent prices. We are committed to honesty, customer satisfaction, and long-term trust in every transaction.

 

 

Our Business

We operate as an e-commerce store, offering products directly to customers through our official website. All products displayed on our store are accurately described, priced clearly, and shipped according to our stated shipping policies.

We do not misrepresent our products, pricing, availability, or business identity. Every effort is made to ensure product information, images, and descriptions reflect what customers will receive.

 

 

Authenticity & Product Sourcing

At Riley Grove, we source our products responsibly.
Depending on the product category, items may be:

  • Produced under our private brand, or

  • Supplied by verified manufacturers and authorized distributors

We do not sell counterfeit or misleading products. All trademarks and brand names remain the property of their respective owners.

 

 

Customer Commitment

Customer trust is our top priority. We aim to provide:

  • Clear product descriptions

  • Transparent pricing (no hidden charges)

  • Secure checkout and payment processing

  • Responsive customer support

If you ever have a question or concern, our support team is available to assist you promptly.

 

 

Shipping & Fulfillment

Orders are processed and shipped according to the timelines stated in our Shipping Policy. Delivery times may vary based on location and product availability, but we always strive to keep customers informed throughout the fulfillment process.

 

 

Returns & Refunds

We maintain a clear and fair Return & Refund Policy, which outlines eligibility, timelines, and procedures. Customers are encouraged to review this policy before placing an order.

 

 

Contact Information

Our customer support team is available to assist with orders, returns, product questions, or general inquiries.

Contact Information:

  • Email: support@rileygrove.com

  • Phone: +1 (437) 539-0926

  • Business Address:

Riley Grove Primary Address: 7301 Shallford Rd, Mississauga, ON L4T2P8 Canada


  • Customer support time: Monday to Friday: 9:00 AM – 5:00 PM (EST)

Customer support hours and response times are outlined on our Contact page.

All inquiries are handled professionally and within a reasonable response time.

 

 

Our Promise

By shopping with Riley Grove, you can expect a legitimate, transparent, and customer-focused experience. We continuously review our policies and website content to remain compliant with industry standards and platform requirements, including Google Merchant Center policies.

Thank you for choosing Riley Grove.

 

 


Get in Touch

We value our customers and welcome questions, feedback, and concerns.

If you need assistance, please visit our Contact Us page or reach out directly using the details above.

Thank you for choosing Riley Grove.

Contact Information

For any questions about above, please contact us at:

Business Information

Store Name: Riley Grove

Riley Grove Primary Address: 7301 Shallford Rd, Mississauga, ON L4T2P8 Canada

Email: support@rileygrove.com


Phone: +1 (437) 539-0926

Customer support time: Monday to Friday: 9:00 AM – 5:00 PM (EST)